[Solved] Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service.Question & AnswerStep by step explanationStep by step explanation(a) Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service. b) In the case of (a), did the financial institution offer an apology? Identify the key elements of an effective apology. (10 marks) (c) Explain what a learning relationship is and the THREE (3) benefits of the learning relationship between the financial institution and yourself as a customer. - oooOooo -(a) Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service. b) In the case o ...docx

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[Solved] Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service.

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[Solved] Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service.

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(a) Recollect an episode when you were unhappy with its services, explain THREE (3) ways in which you might be a hidden asset to the company through your feedback on its bad service. b) In the case of (a), did the financial institution offer an apology? Identify the key elements of an effective apology. (10 marks) (c) Explain what a learning relationship is and the THREE (3) benefits of the learning relationship between the financial institution and yourself as a customer. - oooOooo -

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